This course explains what service request types are and why you need to configure them. You will learn how to set up service request types so that you can effectively manage service requests both in the Back Office application and the mobile app. By the end of the course, you will know what service request type settings will help you improve your business process.
1. Log in with your account credentials
2. Click the red button “Take this Course”
3. Start with the first lesson and topic